You can make a subject access request to find out what data is held and how it is used. You may make a subject access request before exercising your other information rights. [/su_panel]
You can make a subject access request verbally or in writing. If you make your request verbally, we recommend you follow it up in writing to provide a clear trail of correspondence. It will also provide clear evidence of your actions.
Letter template
[Your full address]
[Phone number]
[The date]
[Name and address of the organisation]
Dear Sir or Madam
Subject access request ( Data Protection Act 2018 / General Data Protection Regulations (GDPR) )
[Your full name and address, any previous address/names and any other details to help identify you and the data you want.]
Please supply the data about me that I am entitled to under data protection law relating to myself.
[ if there are specific things you want to know put them in here otherwise remove this]
If you need any more data from me to confirm my identity please let me know as soon as possible. It may be helpful for you to know that data protection law requires you to respond to a request for data within one calendar month.
If you do not normally deal with these requests, please pass this letter to your Data Protection Officer, or relevant staff member. If you need advice on dealing with this request, the Information Commissioner’s Office can assist you. Its website is ico.org.uk or it can be contacted on 0303 123 1113.
Yours faithfully
[Signature]
An organisation has one month to respond to your request. In certain circumstances it may need extra time to consider your request and can take up to an extra two months. If it is going to do this, it should let you know within one month that it needs more time and why.
A copy of your personal data should be provided free. An organisation may charge for additional copies. It can only charge a fee if it thinks the request is ‘manifestly unfounded or excessive’. If so, it may ask for a reasonable fee for administrative costs associated with the request.
You can read information about the new Act here or download a PDF copy of the full Act here > Data Protection Act 2018
You can find guidance on your rights and responsibilities on the Information Commissioners Website
There are some longer and more detailed versions available on the forum in our Member Guides section
If you can’t find the information you are looking for, or just want some support and help, please post on the forum
If you have received a County Court Claim from a creditor or debt purchaser, don’t panic ! LegalBeagles have many years of experience assisting consumers in dealing with these claims, so you are in the right place to work out what steps you should take before making a decision whether to defend the claim or negotiate a settlement.
If you are looking for formal advice you should get in touch with Citizens Advice or National Debtline.
Visit the Forum – County Court Claims
Consumer Credit Claims
First Steps
Acknowledge a Claim
Check Your Dates
CCA Request Letter
CPR 31.14 Request Letter
Subject Access Request Letter
Example Defence
Set Aside Application
We now feature a number of specialist consumer credit debt solicitors on our sister site, JustBeagle.com – If your case is over £10,000 or particularly complex it may be worth a chat with a solicitor, often they will be able to help on a fixed fee or CFA (no win, no fee) basis.